Internal IT Specialist

Atlanta, Georgia, United States Full-time

Type: Permanent, full-time
Desired background: 2 to 4 years of relevant working experience
Requested starting date: as soon as possible / can be negotiated

 

RELEX is a fast-growing software company developing its own products that help retail companies plan and operate more efficiently. By accurately forecasting consumption of goods, we reduce inventory costs, increase availability and cut waste. To achieve this we use our in-house built terabyte scale in-memory database, which stores tens of billions of rows of data.

RELEX is trusted partner by leading brands including e.g. Party City, WHSmith, Delhaize America, Morrisons, Coop Denmark and Circle K Europe. We are a team of more than 600 employees with offices in the US (Atlanta), UK, Germany, Sweden, Norway, Denmark, France, Italy, Spain, and our headquarters in Helsinki, Finland.

Are you a customer centric individual looking for new challenges? Would you like to be part of creating long term success for retail, wholesale and manufacturing customers? Do you like to provide measurable value for your customers and fight against food waste?

Good news! We are now looking for a Internal IT Specialist to join our extraordinary Technical team in Atlanta.

Due to our rapid growth, we are now looking for a new Internal IT Specialist to strengthen our Internal IT team. Here at RELEX we work in small teams where everyone’s input is valued. People can move between teams based on required skill set and personal interest. You get as much freedom and responsibilities as you feel comfortable with. We believe in transparency and using common sense; you are free to choose the tools you need to reach our common goals. Here we are serious about what we do, but don’t take ourselves too seriously. We get excited when facing new challenges where we can put our skills to the test, but make sure to have fun doing it. Now - if you accept the challenge - we give you the opportunity to experience all this and more.

What you will be doing:

The responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all-inclusive. Each incumbent in this job:

  • The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional issues and resolutions and specifications
  • Project implementation of documentation, training, new computer deployments, and computer equipment end-of-life out processing.
  • Perform scheduled hardware and software server maintenance
  • Monitor company networks to ensure security and network connectivity through LAN, WAN and VPN.
  • Deploy new versions of software and operating systems.
  • Troubleshoot issues and outage.
  • Ensure security through access controls and backups.

Desired background:

  • Bachelor's degree or equivalent experience in the field of Information Systems Technology, Computer Science, or similar field
  • Experience working with following environments: Mac OS, Windows 10 & Windows Server 2008+ operating systems, Active Directory, Exchange / Office 365, Network Storage, Azure, KACE 1000 .
  • You have experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobiles, etc.
  • You have knowledge of scripting languages (Powershell, Bash, Java etc).

We value the following aspects in our candidates:

  • Networking Knowledge, including TCP/IP protocols (DHCP, switching, routing, etc.)
  • You have the interest and enthusiasm to solve users’ problems.
  • Cloud/Hosted environment experience preferred.
  • You have great communication skills and can explain technical concepts with simple words.
  • You are fluent in both verbal and written English.
  • You have a good attitude, and you are fun to work with!

We offer:

  • A front row seat in a rapidly growing and international software company
  • Working with a fun, ambitious, and committed team of smart people
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Responsibilities in challenging projects from day one
  • International career and learning opportunities
  • Position where you can help retailers fight against food waste

How to apply:

Apply by sending your cover letter and resume though the application form (https://careers.relexsolutions.com/).

Please note that the position will be filled as soon as the right person is found.

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